Frequently Asked Questions

In most major cities, we can confirm a protector within 2–4 hours. For same-day bookings, contact us directly. Advance bookings of 24+ hours are always recommended for availability and to allow proper preparation.

The minimum booking is 4 hours. This ensures proper preparation time and allows the agent to familiarize themselves with your specific situation and requirements.

Absolutely. Continuity of protection is a major advantage of working with GetProtectors. Once you have worked with a protector, you can request them directly for future bookings based on availability.

Yes. Every protector on our platform is state-licensed, carries professional liability insurance, and has passed a comprehensive background check. Many hold additional certifications in close protection, tactical driving, and first aid.

Absolute discretion is a core principle of our service. Your personal information, booking details, and all assignment specifics are kept strictly confidential. Our protectors operate under a professional confidentiality standard.

A bodyguard provides close personal protection — they stay with you, assess threats in real time, and are trained in personal protection tactics. A security guard typically manages a fixed location. Our protectors are close protection professionals, not static guards.

Armed protection is available depending on your state, the nature of the assignment, and legal requirements. You can specify armed or unarmed preference during booking. Our armed agents are fully licensed and trained for armed close protection.

We currently have vetted protectors available in Los Angeles, New York City, Miami, Chicago, Las Vegas, Houston, Dallas, Atlanta, Washington DC, and San Francisco. Additional cities are available — contact us if you need coverage in an unlisted area.

We accept all major credit and debit cards through our secure Stripe payment system. Apple Pay and Google Pay are also supported where available. Payment is processed securely at time of booking.

Cancellations made 24+ hours before the scheduled assignment receive a full refund. Cancellations within 24 hours are subject to a 50% cancellation fee. No-shows are charged in full.